Machele Cleaning Services
Who We Are
We presently service hundreds of clients and millions of square feet each and every night of the week. This ranges from small once-a-week offices with just a few staff members to large clients with hundreds of staff.
Our fully trained and uniformed cleaning crews maintain a top-notch professional image that will complement your business. All cleaning personnel are bonded and insured. In addition, all staff is security checked with the local police authorities ensuring that your building and inventory are always secure.
Our people are our greatest asset. The cleaning industry, in general, is notorious for high turnover of staff, but at Machele Cleaning Services we have many staff members who have been with us since inception. We treat our people right, which translates into higher job satisfaction and consistent quality service for our clients.
Mission Statement
Client Satisfaction
Our mission statement is our commitment to our clients, and it truly sets us apart from our competitors! We don’t just talk about what we do, we actually do it.
Our Customer Satisfaction Team members are equipped with smartphones, and every inspection or customer interaction is logged into our Customer Relationship Management software and a service ticket is created. This ticket is then rated as to the severity of the issue and assigned to an appropriate person for action.
Every step taken will be logged to this ticket and tickets are only resolved once all parties are satisfied with the resolution. These tickets then become a permanent part of the client’s record. This ensures the client that any issue, be it service related, billing related etc. will be followed through to complete satisfaction.
Our customer satisfaction methods have been recognized by several clients.
Principal Services
At Machele Cleaning Services, we specialize in commercial cleaning, catering to a diverse range of businesses and organizations. Our valued clients come from various sectors, including corporate offices, hospitals, schools, hotels, hostels, and numerous other commercial establishments. We firmly believe in the importance of a clean and sanitary environment, not only for its visual appeal but also for the significant role it plays in enhancing productivity and promoting health.
Our cleaning approach is comprehensive and designed to meet the unique needs of each establishment we serve. In office spaces, our attention is focused on workstations, conference rooms, common areas, and restrooms. For hospitals, we adhere to stringent protocols to ensure a safe and sanitary environment. We make sure schools have clean classrooms, cafeterias, and play areas, while hotels and hostels benefit from immaculate guest rooms and welcoming public spaces. At Machele Cleaning Services, we use advanced equipment and eco-friendly products, and we provide flexible scheduling to suit the operational hours of our clients. Our primary goal is to create a clean, healthy environment that enhances the overall image of your business and boosts staff morale and productivity.
Machele Cleaning Services understands the importance of a clean and organized home environment. The company offers professional domestic cleaning services, including regular cleaning, occasional cleaning, and post-construction cleaning. Their dedicated cleaning teams ensure that homes are maintained to the highest standards of cleanliness and hygiene.
To protect properties from pests and ensure a safe and healthy environment, Machele Cleaning Services provides effective fumigation services. Their trained technicians use advanced techniques and safe chemicals to eliminate pests such as rodents, insects, and termites. The company offers both residential and commercial fumigation services.
Machele Cleaning Services recognizes the importance of skilled and knowledgeable cleaning staff. The company provides comprehensive training programs for corporate cleaners, focusing on professional cleaning techniques, safety protocols, and customer service. By investing in training and development, Machele Cleaning Services ensures that its cleaning staff delivers consistent quality service.
At Machele Cleaning Services, we offer specialized post-construction cleaning services that are designed to handle the unique challenges left behind after a construction or renovation project. Unlike regular or domestic cleaning, post-construction cleaning deals with construction debris such as dust, paint splatters, and leftover materials, which require special handling and disposal methods.
Our team of professionals is well-equipped and trained to handle such tasks. We meticulously remove all leftover construction materials and perform a thorough cleaning of the property to ensure it is safe and ready for occupancy. Our service includes the cleaning of walls, ceilings, hard floors, carpeting, windows, and any installed appliances. We place a strong emphasis on attention to detail in our post-construction cleaning, committing to deliver a clean, dust-free space that meets the highest standards of cleanliness and hygiene.
Our occasional cleaning services are designed for clients who may not need regular cleaning services but require professional cleaning assistance from time to time. This could be in preparation for a special event, like a party or a family gathering, or to restore the home to its normal state after such an event. It’s also a great solution for individuals who travel frequently and wish to return to a thoroughly cleaned home.
At Machele Cleaning Services, we offer flexible and tailored occasional cleaning services to meet the specific needs of each client. These services can include a thorough cleaning of all rooms, floors, bathrooms, kitchens, and other areas of the home, along with specific tasks such as window cleaning, carpet cleaning, or upholstery cleaning, depending on the client’s requirements. Our dedicated cleaning teams ensure that homes are left spotless, creating a clean and comfortable environment. Regardless of the occasion or the extent of the cleaning required, we at Machele Cleaning Services deliver top-quality occasional cleaning services that exceed client expectations.
Machele Cleaning Services Ltd Clienteles
| National Investment Bank | Ho |
| National Investment Bank | Hohoe |
| National Investment Bank | Nkwanta |
| National Investment Bank | Yendi |
| National Investment Bank | Tamale Main |
| National Investment Bank | UDS Campus Dungu Tamale |
| National Investment Bank Agency | |
| National Investment Bank | Bolga |
| National Investment Bank | Sawla |
| National Investment Bank | Wa |
| National Investment Bank | Wenchi |
| Agricultural Development Bank | Asiakwa |
| Agricultural Development Bank | Sefwi Essiam |
| Agricultural Development Bank | Juapong |
| Agricultural Development Bank | Sogakope |
| Agricultural Development Bank | Ho |
| Agricultural Development Bank | Dennu |
| Agricultural Development Bank | Hohoe |
| Agricultural Development Bank | Kpeve |
| Agricultural Development Bank | Kpando |
| Agricultural Development Bank | Nkwanta |
| Agricultural Development Bank | Kpassah |
| Agricultural Development Bank | Diamond Cement |
| Bulk Oil & Transportation Ltd (Bost) | Buipe |
| And Etc. |
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CONTACT US
Phone: 0244511158 / 0206905953
Office Tel: 030 298 6446
Email: ustaz@ustazgroup.biz | f.ustaz@yahoo.com
Head Office: Odotei Tsui Street, Dzorwulu, GPS: GA1219750, Accra
Tamale Office: Naaluro Estate, H/No 137, GPS NS093011, Tamale
Postal Address: P. O. Box 1686, Tamale